While both Wati and Twilio provide this crucial feature, Wati offers added flexibility. It allows businesses to establish a professional presence on the platform. The Power of Identity: WhatsApp Business Number □Ī dedicated WhatsApp Business number is more than just a contact point – it’s an identity. Wati, in contrast, offers a straightforward, cost-effective pricing model that ensures businesses can engage in real-time customer conversations without worrying about the price tag. Twilio applies a complex, tiered pricing system, which can lead to unexpected costs. Both Wati and Twilio provide session messaging, but there’s a clear difference in their pricing models. Session messages, which allow real-time communication with customers, are integral for efficient customer service. The Speed of Business: WhatsApp Session Message Pricing ⚡ This enables businesses to freely diversify and optimize their communication without the burden of additional costs. Wati, on the other hand, offers a significant cost advantage by providing unlimited templates free of charge. Twilio charges per template, which can add up, especially for businesses that rely heavily on template messaging. ![]() Template messages are a powerful tool for businesses, allowing you to craft and send messages that are consistent and professional. Dollar and Sense: WhatsApp Template Message Pricing □ But, how do they stack up against each other? Let’s break it down. Twilio, on the other hand, with its broader range of services, may appeal more to businesses with specific, comprehensive communication needs.īoth Wati and Twilio are official WhatsApp API solution providers, which means they are approved by WhatsApp to provide businesses with access to the WhatsApp Business API. ![]() Wati, for instance, focuses on simplicity and user-friendly interfaces, making it ideal for businesses of all sizes. While both are reputable providers, there are distinct differences in their approach and offerings. This prestigious status means they’ve been given the seal of approval by WhatsApp itself to provide businesses with access to the WhatsApp Business API. Buckle up! □ The Contenders: Official WhatsApp Business Solution Providers: Wati vs Twilio □īoth Wati and Twilio are official WhatsApp API solution providers. Today, we’re putting two major players, Wati and Twilio, head-to-head to help you make an informed decision. □ With WhatsApp becoming a dominant player in the global communication landscape, choosing the right WhatsApp Business Solution Provider can make all the difference. All you have to do is connect your Twilio account to a software that supports integration with WhatsApp Business.In the world of business, communication is paramount. By saving you will submit your information for the final approval by WhatsApp.ħ) Once the final approval has been received (this process can take several working days), you can finally start using the WhatsApp Business API. To do this, click on the red “+” button to enter the information that will be visible to your customers when you start using your new WhatsApp Business account (company name, address, website, email and link to your logo png / jpeg of at least 640圆40). ![]() From here you can finally select a “Sender” number for sending and receiving messages. By clicking on “Sign up to receive updates”, a new tab will open with the form to fill out.ĥ) Once the form has been completed and submitted, the Twilio team will contact you within 10 working days with the outcome of your request (usually positive).Ħ) Once you have received the approval, you can proceed with the setup of your WhatsApp number: within the Dashboard, click on “Programmable SMS”> WhatsApp> Senders. You can find the form at this link or, from your Twilio Dashboard, click on “Programmable SMS” and in the “WhatsApp” subsection, click on “Senders”. In fact, Twilio provides numbers that are not enabled for this function, and these cannot be used as numbers to use WhatsApp Business API.ģ) Fill out the request form to access the WhatsApp Business API: once you have purchased the number, you can fill in the forms needed to obtain approval to use the WhatsApp Business API. Note: you can select a number from any country the only requirement is that the number you select is enabled for sending and receiving text messages. Alternatively, you can search for a different number by clicking on the option “Search for a different number”. If you have no special preferences for your phone number you can confirm the number suggested by Twilio by clicking on “Choose this number”. Twilio will advise you on a phone number based on your geographical location. 2) Once you have created an account on Twilio, open the main Dashboard and proceed with the purchase of a new phone number by clicking on “Get a trial number”.
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